SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 52784: SAS® Information Delivery Portal might display "Object not found" when you attempt to open a package from a channel

DetailsHotfixAboutRate It

If the protocol that you use to access your proxy server is not the same protocol that you use to access the back-end server, then SAS Information Delivery Portal might not work as expected. Specifically, you might see the following error when you try to open a package from a channel.

Error : Object not found or access to this object is restricted for this user.

In addition, the WebDAV navigator portlet might not display any folders.

For example, this problem would occur if your environment used HTTPS to access the reverse proxy, but it used HTTP from the reverse proxy to the web application server where the Portal is deployed.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Information Delivery Portalz/OS4.314.49.3 TS1M09.4 TS1M0
Microsoft® Windows® for x644.314.49.3 TS1M09.4 TS1M0
Microsoft Windows Server 2003 Datacenter Edition4.319.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition4.319.3 TS1M0
Microsoft Windows Server 2003 Standard Edition4.319.3 TS1M0
Microsoft Windows Server 2003 for x644.319.3 TS1M0
Microsoft Windows Server 20084.319.3 TS1M0
Microsoft Windows Server 2008 R24.314.49.3 TS1M09.4 TS1M0
Microsoft Windows Server 2008 for x644.314.49.3 TS1M09.4 TS1M0
Microsoft Windows XP Professional4.319.3 TS1M0
Windows 7 Enterprise 32 bit4.319.3 TS1M0
Windows 7 Enterprise x644.314.49.3 TS1M09.4 TS1M0
Windows 7 Home Premium 32 bit4.319.3 TS1M0
Windows 7 Home Premium x644.319.3 TS1M0
Windows 7 Professional 32 bit4.319.3 TS1M0
Windows 7 Professional x644.314.49.3 TS1M09.4 TS1M0
Windows 7 Ultimate 32 bit4.319.3 TS1M0
Windows 7 Ultimate x644.319.3 TS1M0
Windows Vista4.319.3 TS1M0
Windows Vista for x644.319.3 TS1M0
64-bit Enabled AIX4.314.49.3 TS1M09.4 TS1M0
64-bit Enabled HP-UX4.314.49.3 TS1M09.4 TS1M0
64-bit Enabled Solaris4.314.49.3 TS1M09.4 TS1M0
HP-UX IPF4.314.49.3 TS1M09.4 TS1M0
Linux4.314.49.3 TS1M09.4 TS1M0
Linux for x644.314.49.3 TS1M09.4 TS1M0
Solaris for x644.314.49.3 TS1M09.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.